Date of publication
13/11/2018
Date of order
03/10/2018
13/11/2018
I was very excited when I found the website and could design my own labels for my daughter. I ordered 30 iron-on stickers with possibility of ordering more. When they arrived and read the instructions and labelled most of my kids clothes. Unfortunately after two washings some of them came off completely some were hanging on but were wrinkled. Colour fainted and didn’t look good. Disappointed
2.50
Fair

petit-fernand.co.uk replies: 14/11/2018
Dear Iwona, I'm sorry to read that you have experienced some difficulties with our labels. I'm going to contact you by email to solve this matter. Have a nice day, Julie

Date of publication
13/11/2018
Date of order
18/10/2018
13/11/2018
Some of the labels have come away from the garment after brisk washes
3.00
Fair

petit-fernand.co.uk replies: 14/11/2018
Dear Sandra, thank you for your message. I'm sorry to read that your labels are peeling off, and I invite you to contact me at contact@petit-fernand.co.uk I will be glad to help, Julie

Date of publication
13/11/2018
Date of order
08/10/2018
13/11/2018
Beautiful name tags but bo suvcess with the iron on ones staying on our clothes very sad as thought for the price they would definately work. Followed the instructions and pressed on for 12 seconds on the right setting
3.00
Fair

petit-fernand.co.uk replies: 14/11/2018
Thank you for your comment Elizabeth. If you have any issue with the products feel free at any tile to contact us at contact@petit-fernand.co.uk Julie

Date of publication
13/11/2018
Date of order
28/10/2018
13/11/2018
Site said 48 dispatch but took 10 days to arrive as it came from France. Would have been really helpful if this were made far clearer on site - dispatch time is quite misleading.
3.00
Fair

petit-fernand.co.uk replies: 14/11/2018
Dear Victoria, Thank you for shopping with us. Indeed, our labels are manufactured and dispatched within 48hours after ordering, then the delivery takes between 2 to 6 working days. Julie

Date of publication
07/08/2018
Date of order
10/07/2018
07/08/2018
Really disappointed second time ordering labels and again nothing arrives.
Definitely won’t be using again you can’t always blame the post. Lost money again.
3.00
Fair

petit-fernand.co.uk replies: 17/08/2018
Dear Madam, we dispatched your second order on August 16 with a tracking number at our expense, so we are still in the normal delivery deadlines (10 working days since dispatch). Best regards, Lisa