Date of publication
18/08/2023
Date of order
18/08/2023
18/08/2023
Chased the company after four weeks and was told two more.
Still waiting a week after that.
I can understand things running late but it should not be for customers to chase the supplier. An update or two would be useful!
2.00
Poor

millesima.co.uk replies: 13/09/2023
Dear Customer, Thank you for taking the time to review your experience with us. With standard delivery it takes three to four weeks from when your order is shipped then you are contacted by the carrier to schedule a delivery date once your order is available for delivery. From now you will also receive an email the day of dispatch. Please do not hesitate to contact our customer service at: custom

Date of publication
19/01/2023
Date of order
19/01/2023
19/01/2023
Wine, ordered over a month ago, has still not arrived. In general I
2.00
Poor

millesima.co.uk replies: 19/01/2023
Dear Customer, Thank you for your order. As indicated on our website and in your invoice/order confirmation, delivery lead time is three months on average with the shipping option you have chosen (standard shipping). Some express options were available at an additional fee. Your order is now in transit and we will contact you as soon as it is available to agree on a delivery date. If you need an

Date of publication
23/12/2022
Date of order
08/10/2022
23/12/2022
2.00
Poor

millesima.co.uk replies: 25/01/2023
Dear Customer, It was specified online and on your invoice that standard deliveries are on hold until further notice and some express options may be available such as DHL for delivery within a week. We proposed you to change and select the express option or cancel and refund but you kept standard shipping. As confirmed by our customer service your order is now available and we are waiting for you

Date of publication
07/08/2022
Date of order
07/08/2022
07/08/2022
Haven’t yet received the wine so premature to give any feedback other than lengthy delay with delivery
2.00
Poor

millesima.co.uk replies: 05/01/2023
Dear Customer, We sincerely apologize for the inconvenience caused. It took longer time than estimated to reorganize our logistics chain and set up effective solutions to ship wines from France to UK. We confirm your order has been delivered on the 7th of September. We wish you a nice tasting and remain at your disposal. Yours Sincerely, Millesima Team

Date of publication
29/06/2022
Date of order
29/06/2022
29/06/2022
Millesima have great wines, but I'm worried my wine will not be delivered. The delivery is 6 months overdue.
2.00
Poor

millesima.co.uk replies: 01/07/2022
Dear Customer, Thank you for taking the time to review our company. Our customer service recently uptated you by email informing that your order has now reached UK. However our partner LCB has to proceed with the stock entry process and it takes a certain time considering the volumes they have. We apologize for the time it takes, please be sure we do our best to speed up the process and we will