Date of publication
26/03/2024
Date of order
26/03/2024
26/03/2024
Used twice both times wrong parts
1.00
Very Poor

Date of publication
11/01/2024
Date of order
11/01/2024
11/01/2024
Had likewise item in stock but refused to send out, instead made me wait over a month before saying they wernt going to ship then offer a refund
1.00
Very Poor

MECATECHNIC GB replies: 12/01/2024
We are sorry for the incovenient. We always try to offer the best service. Thank you for your report.

Date of publication
21/08/2023
Date of order
21/08/2023
21/08/2023
Guys, I ordered wrong part, just after order no any answer on my messeges...
1.00
Very Poor

MECATECHNIC GB replies: 22/08/2023
Hello, I am sorry for this inconvenience, I inform you that we are available by phone, chat and email. Unfortunately, we never received your email, I invite you to call us if you have question about the order. We remain at your disposal, Best Regards, MECATECHNIC

Date of publication
05/08/2023
Date of order
05/08/2023
05/08/2023
1.00
Very Poor

Date of publication
02/08/2023
Date of order
02/08/2023
02/08/2023
Ordered items not arrived tracking number does not exist and they are not replying to emails
1.00
Very Poor

MECATECHNIC GB replies: 03/08/2023
We are sorry for the issue, I inform you that we peplyed to your email. don't hesitate to contact us by telephone if for any reason you didn't receive an answer. The customer department replied you informing that due to this tracking issue, we placed a new order, it will be shipped as soon the item will be available. Thanks for your understanding.

Date of publication
30/06/2023
Date of order
30/06/2023
30/06/2023
The products i ordered did not match the pictures in the webshop, and i can’t send them back without me paying for the return.

The rear view mirrors were supposed to look similar to both sides, but the right ones did not match the pics on the webshop, and the customer service could not help me.
1.00
Very Poor

MECATECHNIC GB replies: 05/07/2023
Hello, I am sorry for this inconvenience, as explained by email, the photos on the website are not contractual. You have to check the description to know if the part fits your car, you can also contact us before ordering so we can assure you that the part fits or not. As it was an error of yours you have to send it back at your own expense. We remain at your disposal by email if you have any ot

Date of publication
20/06/2023
Date of order
20/06/2023
20/06/2023
1.00
Very Poor

Date of publication
06/06/2023
Date of order
06/06/2023
06/06/2023
Sent me the wrong motor for a Vw t25 1990.
Richard Connolly
1.00
Very Poor

MECATECHNIC GB replies: 08/06/2023
Hello, I am sorry for this inconvenience. I invite you to open you case on your customer account on the category "my return request" and add some photos. Best Regards MECATECHNIC

Date of publication
20/05/2023
Date of order
20/05/2023
20/05/2023
I ordered x4 Ronal aero 50 alloys 16in two of the alloys rims are bent trying to contact them can’t get threw on the phone and there return request form won’t except uk car registration to complete form I’m not happy at all
1.00
Very Poor

MECATECHNIC GB replies: 25/05/2023
Hello, I inform you that we received you return request amd answered it. We also answered your email, your phone call and tPayPal dispute. As you received damaged wheel we decided to send you new ones for free as compensation. We remain at your disposal, Regards, MECATECHNIC

Date of publication
03/05/2023
Date of order
03/05/2023
03/05/2023
Never received my order !
1.00
Very Poor

MECATECHNIC GB replies: 19/05/2023
Hello, We are so sorry for this inconvenience, however checking the tracking number you received you order on 24th of April. I remind you that our customer service is here to help you and find a solution. I invite you to contact us by Chat, by phone or email. We remain at your disposal, Best Regards, Ornella

Date of publication
27/03/2023
Date of order
27/03/2023
27/03/2023
My order was canceled without any explanation. However, I was quickly reimbursed.
1.00
Very Poor

Date of publication
09/12/2022
Date of order
09/12/2022
09/12/2022
You sent a defective item and it's taking forever to resolve it. Wasted my time and money
1.00
Very Poor

MECATECHNIC GB replies: 27/12/2022
Hi, We are sorry if you had some issue with your order but checking on your account we can see that your order was already refunded. Best Regards.

Date of publication
08/12/2022
Date of order
08/12/2022
08/12/2022
Changed from a quality part supplier to low grade products we are now using a new supplier who can give us the quality we need.
1.00
Very Poor

MECATECHNIC GB replies: 27/12/2022
Good afternoon, We are sorry to understand that you are not satisfied but we inform you that we are not producers and we can supply the items that we receive from our suppliers. Thanks for your understanding. Best regards

Date of publication
12/07/2022
Date of order
12/07/2022
12/07/2022
You charged me 3 times. You have refunded 1 out of the 3?
1.00
Very Poor

MECATECHNIC GB replies: 29/07/2022
Good afternoon, I'm sorry to inform you that we receive 2 payments for the same order and the accounting department refunded one. I invite you to contact the customer departments if you are sure that you paid 3 times and not twice. Thanks.

Date of publication
04/07/2022
Date of order
04/07/2022
04/07/2022
Ordering process was good except the goods don't fit. Says suitable for a 1967 beetle, but isn't. Not impressed.
1.00
Very Poor

MECATECHNIC GB replies: 06/07/2022
Hello, We are sorry for this inconvenience, I inform you we are still waiting for an answer from the expert. Once I have it I let you know. Best regards, Mecatechnic Team

Date of publication
19/03/2022
Date of order
19/03/2022
19/03/2022
1.00
Very Poor

Date of publication
08/03/2022
Date of order
08/03/2022
08/03/2022
Plastic headlight rims rubbish
Did colored and cracked after 1 week
Pissed off
1.00
Very Poor

MECATECHNIC GB replies: 09/03/2022
Dear Sir, I am sorry you hadn't a good experience. If you have a problem with one of you parts you can contact us by email (contact form) Whatsapp or by phone. We remain at your disposal, Best regards, Ornella

Date of publication
07/02/2022
Date of order
07/02/2022
07/02/2022
Is next to impossible to communicate on-line in English, therefore add this facility to your on-line services.
There should be an alternative shipping method, other than the expensive courier (TNT).
The craftsmanship of your product (at least the one I received) does not justify its European origin and definitely do not justify its hefty pricing.
1.00
Very Poor

MECATECHNIC GB replies: 11/02/2022
Hello, I am sorry you couldn't communicate with us. Just so you know we are available from 9:00 to 18:00 from monday to friday. Our phone number is +33 320 683 800. We are also available by WhatsApp (0033645007095) and by Chat. I contact you right away about the problem you had with the item you purchase. Best regards, The Mecatechnic Team.