Reviews for millesima-usa.com



Excellent

4.88/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 211 Trusted Shops reviews collected in the last 12 months.
In total, millesima-usa.com has already collected 333 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/06/2019
Date of order
03/06/2019
20/06/2019
Great Service
5.00
Excellent

Date of publication
17/06/2019
Date of order
25/05/2019
17/06/2019
Michael is my personal shopper for the worlds best wines. He and his colleagues provide outstanding service and attention to detail, through getting to know your customers preferences, backed up by their outstanding knowledge of the worlds best wines.
5.00
Excellent

Date of publication
16/06/2019
Date of order
05/06/2019
16/06/2019
They delivered right on time and their recommendations were spot on. I asked them to recommend an inexpensive white for a party, and the Chateau Turcaud Entre Deux Mers was outstanding. I would definitely order from them again.
5.00
Excellent

Date of publication
15/06/2019
Date of order
28/06/2016
15/06/2019
Easy pickup at River Valley.
5.00
Excellent

Date of publication
10/06/2019
Date of order
29/05/2019
10/06/2019
Beautiful website; good selection; amazing customer service and fair delivery charges
5.00
Excellent

Date of publication
07/06/2019
Date of order
28/05/2019
07/06/2019
Excellent experience..Erika was very helpful as was Bryan...100
5.00
Excellent

Date of publication
07/06/2019
Date of order
28/05/2019
07/06/2019
One of the best wine stores in the city, and likely the best French wine store. They don't steer me in the wrong direction and have different price points.
5.00
Excellent

Date of publication
03/06/2019
Date of order
23/05/2019
03/06/2019
Millesima consistently provides highly-focused customer service and a unique selection of wines.
5.00
Excellent

Date of publication
02/06/2019
Date of order
11/05/2019
02/06/2019
Very helpful and easy to deal with, order was delivered quickly.
5.00
Excellent

Date of publication
31/05/2019
Date of order
27/12/2018
31/05/2019
Millesima is the best company to buy Bordeaux from in the United States. As Bordeaux sits in bottle for a few years to quite a few years before it is sold, Millesima directly sources their wine from the chateaus, so you know the wine has been properly handled and stored.
5.00
Excellent

Date of publication
31/05/2019
Date of order
16/05/2019
31/05/2019
Wonderful
5.00
Excellent

Date of publication
28/05/2019
Date of order
11/05/2019
28/05/2019
Fabulous wines and delivery. Excellent all the way.
5.00
Excellent

Date of publication
21/05/2019
Date of order
01/12/2018
21/05/2019
Outstanding service. If something needs to be changed with an order, they are there ready to adjust nearly real time. Very friendly and helpful.
4.67
Excellent

Date of publication
21/05/2019
Date of order
23/01/2019
21/05/2019
Michael is very astute in understanding the nuances of the wine available from this prestigious company
5.00
Excellent

Date of publication
20/05/2019
Date of order
29/11/2018
20/05/2019
Awesome service
5.00
Excellent

Date of publication
20/05/2019
Date of order
04/11/2018
20/05/2019
Delivery was originally scheduled in February. We received no communication about a delay. I called in April. Poor communication from Millesima.
2.67
Fair

millesima-usa.com replies: 21/05/2019
Thank you for your feedback. We try our best to give you an estimate within the 3-6 month delivery window on when pre-arrival wines are said to arrive from Bordeaux. Given the complexities of importation of alcohol there can be unforeseen delays. We try to be as transparent as possible and indeed we do not contact customers about delays until it exceeds 6 months. Sorry for the inconvenience.

Date of publication
20/05/2019
Date of order
01/12/2018
20/05/2019
Very helpful and prompt responses from the customer service support staff.
5.00
Excellent

Date of publication
18/05/2019
Date of order
09/01/2019
18/05/2019
excellent
5.00
Excellent

Date of publication
18/05/2019
Date of order
06/05/2019
18/05/2019
Stellar service.
5.00
Excellent

Date of publication
18/05/2019
Date of order
06/05/2019
18/05/2019
Outstanding service. Very good selections at fair prices. Highly recommend this shop.
5.00
Excellent

Date of publication
18/05/2019
Date of order
07/05/2019
18/05/2019
Excellent
5.00
Excellent

Date of publication
16/05/2019
Date of order
13/11/2018
16/05/2019
Order was correct...exactly what I wanted.
5.00
Excellent

Date of publication
16/05/2019
Date of order
03/05/2019
16/05/2019
Goog all round
5.00
Excellent

Date of publication
13/05/2019
Date of order
22/06/2016
13/05/2019
Millesima is always our number one choice when buying Bordeaux wines
5.00
Excellent

Date of publication
13/05/2019
Date of order
25/04/2019
13/05/2019
Excellent service all round
5.00
Excellent

Date of publication
13/05/2019
Date of order
04/05/2018
13/05/2019
Great customer service.
5.00
Excellent

Date of publication
13/05/2019
Date of order
30/04/2019
13/05/2019
Nice
5.00
Excellent

Date of publication
06/05/2019
Date of order
21/03/2018
06/05/2019
Everything arrived on time and in good condition.
5.00
Excellent

Date of publication
06/05/2019
Date of order
23/04/2019
06/05/2019
Everything went smoothly, Michael Peltier, and Hortense are great to work with, selection is excellent
5.00
Excellent

Date of publication
06/05/2019
Date of order
23/04/2019
06/05/2019
Awesome service, responsive, thoughtful and passionate about their business and their customers.
5.00
Excellent

Date of publication
03/05/2019
Date of order
17/09/2018
03/05/2019
hello
5.00
Excellent

Date of publication
02/05/2019
Date of order
28/03/2019
02/05/2019
Great customer service working out delivery problems. Thanks
5.00
Excellent

Date of publication
02/05/2019
Date of order
03/06/2016
02/05/2019
Excellent service
5.00
Excellent

Date of publication
02/05/2019
Date of order
01/10/2018
02/05/2019
Will not use this company again nor recommend them.
1.67
Poor

millesima-usa.com replies: 03/05/2019
Thank you for your feedback. We are sorry you did not have a good experience and that you had to pay sales tax due to a changing law. We hope your wine has arrived safely and you enjoy it.

Date of publication
30/04/2019
Date of order
17/04/2019
30/04/2019
Have not tried product NA
5.00
Excellent

Date of publication
22/04/2019
Date of order
08/04/2019
22/04/2019
Always superb guidance on selection with white glove’ treatment
5.00
Excellent

Date of publication
18/04/2019
Date of order
30/12/2018
18/04/2019
The staff are very receptive and helpful.
5.00
Excellent

Date of publication
18/04/2019
Date of order
08/06/2016
18/04/2019
Very nice
5.00
Excellent

Date of publication
18/04/2019
Date of order
15/09/2018
18/04/2019
Great wines -- some hard to find wines -- prices reasonable but not always lowest - when you want something thta is special this is the first place to go
5.00
Excellent

Date of publication
18/04/2019
Date of order
02/04/2019
18/04/2019
Great selection, low prices, friendly staff and on time delivery.
5.00
Excellent

millesima-usa.com

Contact
87 quai de Paludate
33000 Bordeaux
France
Tel: 212 639 9463
free phone number
millesima@millesima.com
millesima-usa.com
Owner
MILLESIMA SA
87 quai de Paludate
33000 Bordeaux
France
Trade register
Tribunal de Commerce de BORDEAUX 327299830
Authorized representative
Fabrice Bernard
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with millesima-usa.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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