artphotolimited.com/uk-en
Avis:

42 avis au cours des 12 derniers mois164 avis au total  

4,48
Bien
Notre mission est de favoriser la confiance digitale. Plus d’info comment fonctionnent les avis chez Trusted Shops.
Notre mission est de favoriser la confiance digitale. Plus d’info comment fonctionnent les avis chez Trusted Shops.

Avis pour artphotolimited.com/uk-en

29 févr. 2024
 Avis validé

Could do better

A few of the clips that hold the picture was on show from the front and in the picture it’s self there is a little dent mark, which I think for how much the pictures cost better care show be taken
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Réponse de artphotolimited.com/uk-en
13 mars 2024
Hi, We appreciate your feedback. We apologize for any inconvenience caused by the clips being visible and the dent mark on the picture. We'll take your comments into account to ensure better care is taken in the future. And please do not hesitate to contact our customer service if you need help. Loris
14 févr. 2024
 Avis validé

Good products, frustrating delivery

The products are always good, however, the time taken to fulfil the order and the lack of control over delivery options needs improvement.
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Réponse de artphotolimited.com/uk-en
13 mars 2024
Hi, Thank you for your feedback. We appreciate your positive comments about our products. We apologize for any inconvenience caused by the time it takes to fulfill orders and the lack of control over delivery options. We'll take your feedback into consideration as we work to improve our services. Loris
25 déc. 2023
 Avis validé

Point of attention

For some frames, the passe partout doesn’t completely connect to the picture, which leaves a space between it. We bought 8 frames, of which 3 have this issue. For the rest we are happy with the print, the quick delivery and responsive communication.
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28 sept. 2023
 Avis validé
Fantastic picture but very over priced, wish I had got it unframed as its not very sturdy, also gutted that a week after ordering my picture they decide to take 20% off all orders, I could've saved £100.
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2 oct. 2023
 Avis validé
I received a print with the wrong frame. It looked nothing like the photo and described on the website. Colour and finish totally different. It took over a week of chasing customer service to get a resolution. They wanted me to destroy the whole frame and send proof before they would give me a partial refund for the cost of the frame. Eventually spoke to a lovely man who helped with the refund without ridiculous preconditions. I won’t be buying from them again.
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