Reviews for lafuma-furniture.co.uk



Excellent

4.61/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 11 Trusted Shops reviews collected since 14/05/2019.
In total, lafuma-furniture.co.uk has already collected 11 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
22/10/2019
Date of order
12/10/2019
22/10/2019
finding the correct item and how to order was difficult. Once found the ordering was easy but the choice of colours of the replacement canvass was limited to just one-take or leave it. Have been trying to replace the canvass of my futura xl since May, ( now Oct) . Eventually came into stock and ordering and delivery went well but missed this summer




the transaction and delivery went well,
4.00
Good

Date of publication
21/10/2019
Date of order
11/10/2019
21/10/2019
Great furniture
4.33
Good

Date of publication
14/10/2019
Date of order
02/10/2019
14/10/2019
Fantastic customer service as we were trying to make certain the covers fitted our XL batyline. It is a v snug fit, but we have managed to ease the covers onto the frame with some handcream
By choosing a less popular colour the price was much cheaper, almost two for the price of one.
4.33
Good

Date of publication
05/10/2019
Date of order
25/09/2019
05/10/2019
Just got back from Hols so not looked @ Product yet,,,but last one GREAT, so should this one
5.00
Excellent

Date of publication
01/10/2019
Date of order
17/09/2019
01/10/2019
Overall the shop was very good but let down by their choice of courier who, on the first attempt, failed to leave the item with a neighbour as had been requested and then, on the second try, only partially followed my request and, instead of leaving it sheltered, left it out in the rain so the box became a soggy mess.
4.67
Excellent

Date of publication
22/09/2019
Date of order
12/09/2019
22/09/2019
The item arrived ,and it must be Ok otherwise you would have hears from me .Thank you.
3.67
Good

Date of publication
08/09/2019
Date of order
01/09/2019
08/09/2019
Everything about the order, the delivery and the quality of the product was excellent.
5.00
Excellent

Date of publication
07/09/2019
Date of order
26/08/2019
07/09/2019
Pleased.
4.67
Excellent

Date of publication
06/09/2019
Date of order
30/08/2019
06/09/2019
I found the online support extremely helpful and felt confident that I was receiving the appropriate advice. The item is exactly what I needed.
5.00
Excellent

Date of publication
01/09/2019
Date of order
25/08/2019
01/09/2019
The covers for our Sun loungers fit very well. The only problem is they were not available in the brown colour as the original.
5.00
Excellent

Date of publication
13/08/2019
Date of order
04/08/2019
13/08/2019
No problem with the delivery .... a problem of our own making in the application of the goods ..... the elastic laces ....do they go up or down. Even trying to follow the original was not that easy ...never mind...suceeded and very pleased.
5.00
Excellent

lafuma-furniture.co.uk

Contact
6, Rue Victor Lafuma
26140 Anneyron
France
customer-service@lafuma-furniture.co.uk
lafuma-furniture.co.uk
Owner
LAFUMA MOBILIER SAS
6, Rue Victor Lafuma
26140 Anneyron
France
Trade register
Tribunal de Commerce de ROMANS 798 689 253
Authorized representative
LAFUMA SA
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with lafuma-furniture.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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