Certificate for millesima.co.uk

No. X68A9CC4E01679D220EFF1EA44D05C9DD
 

Approved on
13/07/2018
Valid until
12/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for millesima.co.uk



Excellent

4.65/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 62 Trusted Shops reviews collected in the last 12 months.
In total, millesima.co.uk has already collected 88 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
06/06/2019
Date of order
25/04/2019
06/06/2019
Good overall performance
4.67
Excellent

Date of publication
25/04/2019
Date of order
01/03/2019
25/04/2019
Excellent and prompt service.
5.00
Excellent

Date of publication
19/04/2019
Date of order
12/03/2019
19/04/2019
Appalling delivery service
1.67
Poor

Date of publication
08/04/2019
Date of order
05/03/2019
08/04/2019
Excellent service
5.00
Excellent

Date of publication
08/04/2019
Date of order
27/02/2019
08/04/2019
All very slick . Gives the customer a feeling of dealing with a caring business. Delivery information supplied could be marginally improved as the description of having been collected by...date’ is a tad imprecise.
4.67
Excellent

Date of publication
08/04/2019
Date of order
03/07/2017
08/04/2019
Some disappointing wines, Morgon with wax bottle tops for example.

Prices a little on the high side, Taitinger brut for example.
4.00
Good

Date of publication
08/04/2019
Date of order
29/05/2017
08/04/2019
All ok.
5.00
Excellent

Date of publication
01/04/2019
Date of order
23/05/2018
01/04/2019
Experienced problems with communication. Had to chase for goods to be delivered to LCB Tilbury. Received delivery confirmation from Palletways that goods were delivered to Vinotheke.
Goods were not delivered with EAD customs documents.
Currently waiting for EAD documents to forward to LCB Tilbury for verification.
2.33
Poor

Date of publication
01/04/2019
Date of order
03/04/2018
01/04/2019
Very inflexible & uncompromising delivery within UK. And delivery driver refused to bring one case upstairs to the flat Will not be ordering again
2.67
Fair

Date of publication
26/03/2019
Date of order
24/08/2018
26/03/2019
The case was broken when it arrived but thankfully the outside seal kept everything together. The guy that delivered it thought it was tiles So they probably didn’t handle it with too much care
4.33
Good

Date of publication
26/03/2019
Date of order
18/02/2019
26/03/2019
Always reliable
5.00
Excellent

Date of publication
25/03/2019
Date of order
30/05/2017
25/03/2019
Excellent service and product range. Would definitely use them again.
5.00
Excellent

Date of publication
25/03/2019
Date of order
24/11/2017
25/03/2019
Customer information on delivery could be slicker.
4.00
Good

Date of publication
25/03/2019
Date of order
08/03/2018
25/03/2019
Great service and communication prices very competitive
5.00
Excellent

Date of publication
01/03/2019
Date of order
29/05/2017
01/03/2019
Superb not much else to say
5.00
Excellent

Date of publication
01/03/2019
Date of order
02/06/2017
01/03/2019
excellent in all aspects
5.00
Excellent

Date of publication
08/02/2019
Date of order
07/01/2019
08/02/2019
excellent
5.00
Excellent

Date of publication
07/02/2019
Date of order
03/01/2019
07/02/2019
Would be 5 stars if the delivery company were prepared to walk up stairs.
4.00
Good

Date of publication
07/02/2019
Date of order
29/12/2018
07/02/2019
Efficient. Fast. Caring
5.00
Excellent

Date of publication
16/01/2019
Date of order
10/12/2018
16/01/2019
Well organised Company providing good service.
4.67
Excellent

Date of publication
14/01/2019
Date of order
07/12/2018
14/01/2019
Prompt delivery. I received a lot of assistance in arranging the re-delivery of the order, as I was abroad.
4.67
Excellent

Date of publication
11/01/2019
Date of order
06/12/2018
11/01/2019
Good price for top quality, shipped promptly, well-packed and fully advised about expected delivery. All very smooth.
5.00
Excellent

Date of publication
14/12/2018
Date of order
10/11/2018
14/12/2018
dsds
5.00
Excellent

Date of publication
13/12/2018
Date of order
06/11/2018
13/12/2018
very satisfied customer
5.00
Excellent

Date of publication
13/12/2018
Date of order
09/11/2018
13/12/2018
Did not get phone call to arrange appointment for delivery. Delivery turned up unexpected and fortunately I was in. Not sure what would have happened if I had been out.
3.67
Good

Date of publication
06/12/2018
Date of order
30/10/2018
06/12/2018
perfect, from order to delivery.
5.00
Excellent

Date of publication
26/11/2018
Date of order
23/10/2018
26/11/2018
Nothing went wrong
5.00
Excellent

Date of publication
26/11/2018
Date of order
20/10/2018
26/11/2018
Website pretty easy to work through. The wine is excellent. Even delivery good (and this is where things tend to fall down) - helpful phone call from the agent (rather than a website with no phone contact) and opportunity to discuss options, including a call on the day. I am a continuing customer.
5.00
Excellent

Date of publication
26/11/2018
Date of order
18/10/2018
26/11/2018
Excellent wine arrived in perfect condition - but delivery was delayed by a couple of weeks for no apparent reason.
4.33
Good

Date of publication
12/11/2018
Date of order
05/10/2018
12/11/2018
The site was easy to navigate. Big selection.
4.67
Excellent

Date of publication
09/11/2018
Date of order
09/10/2018
09/11/2018
Great wine, well priced and delivered efficiently and securely. Nothing else is needed to be said.
5.00
Excellent

Date of publication
07/11/2018
Date of order
01/10/2018
07/11/2018
Excellent wine from an excellent company.
5.00
Excellent

Date of publication
03/11/2018
Date of order
19/09/2018
03/11/2018
Very knowledgeable customer adviser, great wine range, very good delivery. All in all very nice experience
5.00
Excellent

Date of publication
31/10/2018
Date of order
26/09/2018
31/10/2018
My first experience has proved entirely satisfactory. Will certainly use again.
5.00
Excellent

Date of publication
31/10/2018
Date of order
21/09/2018
31/10/2018
ABC
4.33
Good

Date of publication
25/10/2018
Date of order
07/09/2018
25/10/2018
Great offers and reliable delivery
5.00
Excellent

Date of publication
22/10/2018
Date of order
12/09/2018
22/10/2018
First class service
5.00
Excellent

Date of publication
09/10/2018
Date of order
24/08/2018
09/10/2018
The Champagne I order was hard to find. It did take a while to arrive but was in excellent condition when it did. I was very happy with the service & delivery packaging.
5.00
Excellent

Date of publication
08/10/2018
Date of order
28/08/2018
08/10/2018
Delivery a bit slow but otherwise perfect.
Thank you
5.00
Excellent

Date of publication
08/10/2018
Date of order
29/08/2018
08/10/2018
Very efficient service, excellent communication.
5.00
Excellent

millesima.co.uk

millesima.co.uk was certified by Trusted Shops on 13/07/2018.

Contact
87 quai de Paludate
33000 Bordeaux
France
Tel: 0800 917 0352
free phone number
millesima@millesima.com
millesima.co.uk
Owner
MILLESIMA SA
87 quai de Paludate
33000 Bordeaux
France
Trade register
Tribunal de Commerce de BORDEAUX 327299830
Authorized representative
Fabrice Bernard
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with millesima.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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