Reviews for millesima.com.hk



Excellent

4.72/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 66 Trusted Shops reviews collected in the last 12 months.
In total, millesima.com.hk has already collected 107 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/06/2019
Date of order
24/05/2019
20/06/2019
Excellent service. Thank you
5.00
Excellent

Date of publication
07/06/2019
Date of order
07/05/2019
07/06/2019
Very good, efficient
5.00
Excellent

Date of publication
07/06/2019
Date of order
01/06/2018
07/06/2019
Do you have any wine storage offered in HKG?
5.00
Excellent

Date of publication
07/06/2019
Date of order
02/05/2019
07/06/2019
Please with the whole experience
5.00
Excellent

Date of publication
07/06/2019
Date of order
13/05/2019
07/06/2019
Very reliable service
5.00
Excellent

Date of publication
06/06/2019
Date of order
13/05/2019
06/06/2019
good
4.67
Excellent

Date of publication
24/05/2019
Date of order
31/07/2017
24/05/2019
Great service
5.00
Excellent

Date of publication
24/05/2019
Date of order
27/09/2018
24/05/2019
very reliable.
5.00
Excellent

Date of publication
24/05/2019
Date of order
01/06/2017
24/05/2019
Ver good service and delivery
5.00
Excellent

Date of publication
24/05/2019
Date of order
23/05/2017
24/05/2019
Service is good, only price is high
5.00
Excellent

Date of publication
24/05/2019
Date of order
27/06/2017
24/05/2019
I did send an email years ago questioning about the credit card amount issue, no matter is it your overcharge or credit card handling charge, your team DID not response. Finally i check it is credit card issue.

Response to customer is a simple respect no matter how stupid the question is
4.67
Excellent

Date of publication
10/05/2019
Date of order
03/04/2019
10/05/2019
good condition good services
5.00
Excellent

Date of publication
26/04/2019
Date of order
29/03/2019
26/04/2019
Great service, personalized assistance and effective communication.

One little let-down were two little scuffs on the label of the Double Magnum Taylor's Vintage Port 2011.

Have since placed another order: Quinta do Noval - Vintage Nacional 2017 and can't wait for it to be delivered around September this year.

Compliments to Pierre-Alexandre for his personal and dedicated assistance.
4.67
Excellent

Date of publication
25/04/2019
Date of order
01/04/2019
25/04/2019
Excellent buying experience
5.00
Excellent

Date of publication
11/04/2019
Date of order
19/03/2019
11/04/2019
Efficient and nice
4.00
Good

Date of publication
30/03/2019
Date of order
23/02/2019
30/03/2019
Great wines from top global providers
4.67
Excellent

Date of publication
29/03/2019
Date of order
02/03/2019
29/03/2019
No complaint at all. Prompt response overall.professional package. Excellent delivery.will continue to buy from them.
5.00
Excellent

Date of publication
29/03/2019
Date of order
25/02/2019
29/03/2019
excellent
5.00
Excellent

Date of publication
29/03/2019
Date of order
23/05/2018
29/03/2019
friendly, products guarantee and fast delivery.
5.00
Excellent

Date of publication
28/03/2019
Date of order
26/02/2019
28/03/2019
Great shop. Will buy again
5.00
Excellent

Date of publication
15/03/2019
Date of order
18/02/2019
15/03/2019
Good
5.00
Excellent

Date of publication
15/03/2019
Date of order
06/02/2019
15/03/2019
Delivery made earlier than we had xpected, was scheduled 10am-12noon, it delivered at 8:30am.

No customer service encountered so can’t give precise rating.
4.00
Good

Date of publication
15/03/2019
Date of order
14/02/2019
15/03/2019
Great Services
5.00
Excellent

Date of publication
15/03/2019
Date of order
14/02/2019
15/03/2019
Excellent service throughout
5.00
Excellent

Date of publication
15/03/2019
Date of order
06/11/2018
15/03/2019
Gd service
5.00
Excellent

Date of publication
14/03/2019
Date of order
05/06/2018
14/03/2019
Millesima is excellent. I've made multiple wine purchases (both stock and en primeur) and they are my most trusted seller, although prices may not be the cheapest. They ship from their cellars in Bordeaux, so naturally lead time is considerably longer than a local shop, but I'd have more confidence in the provenance of wine sold by Millesima. Service is impeccable.
5.00
Excellent

Date of publication
04/03/2019
Date of order
27/01/2019
04/03/2019
A happy and reliable buying experience
5.00
Excellent

Date of publication
01/03/2019
Date of order
28/01/2019
01/03/2019
On time delivery
Clear invoices and notifications
5.00
Excellent

Date of publication
01/03/2019
Date of order
18/05/2017
01/03/2019
Reliable,fast shipment.
5.00
Excellent

Date of publication
16/02/2019
Date of order
24/05/2017
16/02/2019
Always great service and close to market pricing
5.00
Excellent

Date of publication
15/02/2019
Date of order
19/01/2019
15/02/2019
Good service.
5.00
Excellent

Date of publication
15/02/2019
Date of order
21/01/2019
15/02/2019
Would be nice if i can track the delivery progress online when i want.
Thx
4.67
Excellent

Date of publication
15/02/2019
Date of order
11/01/2019
15/02/2019
great experience
5.00
Excellent

Date of publication
01/02/2019
Date of order
15/12/2018
01/02/2019
there was a lack of precision regarding the delivery date when i ordered.
and i was shocked by the long timing finally given due to some inventory matters in France.
Then there-after, it was all smooth and a great execution.
4.67
Excellent

millesima.com.hk replies: 05/02/2019
Dear Sir, Thank you for reviewing your order with us. The date of our consignments to Hong Kong is found in the shopping cart prior to checkout. Unfortunately after your first order, our cellars were indeed closed for their annual inventory. We usually organize 2 shipments per month from our cellars in Bordeaux, with a delivery 5-7 days after the shipping date. Best regards, The Millesima Team.

Date of publication
01/02/2019
Date of order
29/12/2018
01/02/2019
the search is sometimes very confused.
4.00
Good

Date of publication
01/02/2019
Date of order
13/12/2018
01/02/2019
Very good
3.00
Fair

Date of publication
01/02/2019
Date of order
18/12/2018
01/02/2019
good service
4.00
Good

Date of publication
22/12/2018
Date of order
14/11/2018
22/12/2018
overall reliable n trustworthy
4.33
Good

Date of publication
21/12/2018
Date of order
21/11/2018
21/12/2018
Professional and patient
5.00
Excellent

Date of publication
21/12/2018
Date of order
22/11/2018
21/12/2018
Excellent service as usual
5.00
Excellent

millesima.com.hk

Contact
87 quai de Paludate
33000 Bordeaux
France
Tel: 00 33 557 808 813
Monday to Friday from 3PM to 11PM
millesima@millesima.com
millesima.com.hk
Owner
MILLESIMA SA
87 quai de Paludate
33000 Bordeaux
France
Trade register
Tribunal de Commerce de BORDEAUX 327299830
Authorized representative
Fabrice Bernard
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with millesima.com.hk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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