Freezedried & CoAvis:
31 avis au cours des 12 derniers mois223 avis au total
Très bien
Marque de confianceValide
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l'avis le plus positif
26 sept. 2023
Avis validé
Repeat customer for good reason. The website is easy to use and clear about stock levels. Communication from the company is clear and helpful and shipping has been quick and efficient. Everything is well packaged and arrives in good condition.
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l'avis le plus négatif
19 juil. 2023
Avis validé
FD&Co provides a huge variety of products and an amazing one stop shop for all things outdooor, particularly food. The site layout is amazing and the and the information is displayed is super helpful (although some of the filters when choosing products were not working).
However the stocks were not up to date and they did not have a series of products that I ordered, which not only changed the order but also delayed the delivery which was not in the indicated timeframe.
This said they were super helpful and quick to respond in the support channels, and after that shipped the revised order quickly.
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Notre mission est de favoriser la confiance digitale. Plus d’info comment fonctionnent les avis chez Trusted Shops.
Avis pour Freezedried & Co
5 sept. 2023
Avis validé
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Réponse de Freezedried & Co
6 sept. 2023
Thank you for your trust :) The Freezedried & Co team
30 août 2023
Avis validé
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Réponse de Freezedried & Co
30 août 2023
The Freezedried & Co team thanks you for your note :)
21 juil. 2023
Avis validé
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Réponse de Freezedried & Co
24 juil. 2023
The Freezedried & Co team thanks you for your note :)
13 juil. 2023
Avis validé
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Réponse de Freezedried & Co
17 juil. 2023
Thank you for this rating! The Freezedried & Co team
1 juil. 2023
Avis validé
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Réponse de Freezedried & Co
3 juil. 2023
Thank you for this rating! The Freezedried & Co team
28 mai 2023
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Réponse de Freezedried & Co
30 mai 2023
Thank you for this rating! The Freezedried & Co team
1 mai 2023
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Réponse de Freezedried & Co
2 mai 2023
Thank you for this rating! The Freezedried & Co team
21 avr. 2023
Avis validé
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Réponse de Freezedried & Co
24 avr. 2023
Thank you for this rating! The Freezedried & Co team
19 juil. 2023
Avis validé
Amazing store w/ logistics room for improvement
FD&Co provides a huge variety of products and an amazing one stop shop for all things outdooor, particularly food. The site layout is amazing and the and the information is displayed is super helpful (although some of the filters when choosing products were not working).
However the stocks were not up to date and they did not have a series of products that I ordered, which not only changed the order but also delayed the delivery which was not in the indicated timeframe.
This said they were super helpful and quick to respond in the support channels, and after that shipped the revised order quickly.
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Réponse de Freezedried & Co
20 juil. 2023
Hello,
Thank you for your feedback. We've taken your feedback on the filters into account. For your order, we apologise for these problems. Having recently moved our logistics department, we're experiencing some problems but we're working on resolving them.
The whole team wishes you a good day!
20 juil. 2023
Avis validé
Order Took 7 Days to Dispatch
It took 7 days for my order of dried trekkinh meals to be dispatched. The order due date was today. I leave on my trip tomorrow and my order (which i spent 100 euro on) has not yet arrived. So not only did I waste 100 euro on an order I cannot use, now I have no trekking meals for my trip. I emailed with my concerns and received no reply.
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Réponse de Freezedried & Co
21 juil. 2023
Hello,
We are very sorry for the delay in delivery. We recently moved our logistics department and are experiencing delays in the dispatch of orders. We have received your email and my colleagues in customer service will be sending you an email today to suggest a solution.
We apologise again,
The Freezedried and Co team
8 mai 2023
Avis validé
Still not delivered
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Réponse de Freezedried & Co
15 mai 2023
Sorry, the shipment of your package was delayed in our warehouse and it left after the 48 hours announced. Our customer service will contact you. Thank you for your understanding.