Reviews for tompress.co.uk
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- Delivery
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- Goods
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- Customer service
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Experience with tompress.co.uk
Date of publication
02/09/2019
Date of order
02/09/2019
02/09/2019
very helpful staff, good quality product and delivery very quick. Good all round service and product.
Date of publication
19/08/2019
Date of order
19/08/2019
19/08/2019
The reason I put customer service 3 stars is that I asked an important question (to me at least) about the steriliser but nobody ever came back to me about them. When you have items to sterilise at 100 degree centigrades but the steriliser does not go higher than 90 there is a hiccup somehow. But nobody answers
tompress.co.uk replies: 27/08/2019
Hello, For this, you must use the function "Kochen". Best regards.
Date of publication
15/07/2019
Date of order
15/07/2019
15/07/2019
A thoroughly caring company.
Date of publication
17/06/2019
Date of order
17/06/2019
17/06/2019
Item was not dispatched, after a month I had to chase it up, I was then told the item was not available, and I would need to send more money for a similar item, I was then told a customer had cancelled an order and they could now send me the item I originally ordered
tompress.co.uk replies: 19/06/2019
Hello, Sorry, but I do not understand the problem, you ordered the reference: MATGM40T which was not available in stock when you placed your order and we have shipped the reference MATGM40T upon replenishment. Best regards.
Date of publication
20/05/2019
Date of order
20/05/2019
20/05/2019
Does the job but the handle fell off the unit the first time it was lifted and the door catches are rather cheap.
It took a week to arrive so statements about 48 hour delivery probably only apply to destinations in France.
It took a week to arrive so statements about 48 hour delivery probably only apply to destinations in France.
Date of publication
22/04/2019
Date of order
22/04/2019
22/04/2019
There was a slight delay as one part of my order was out of stock. I was able to message on FaceBook and a lovely person replied and all was sorted. The jar lids I ordered arived quickly (I was afraid they would take some time as they came to the UK) but all was well and thelook lovely on the filled jars . The customer service was brilliant. very Happy with this company.
Date of publication
19/04/2019
Date of order
19/04/2019
19/04/2019
good products delivered quickly
Date of publication
14/04/2019
Date of order
14/04/2019
14/04/2019
great selection of items and checkout very quick and easy. Shipment fees are very high sometimes considering the volume or the weight of the items.
I'd shop here again but probably look somewhere else before.
In any case thanks, I'm making a great cheese.
I'd shop here again but probably look somewhere else before.
In any case thanks, I'm making a great cheese.
Date of publication
28/03/2019
Date of order
28/03/2019
28/03/2019
All as discribed excellent
tompress.co.uk
Owner
Tom Press SASU
ZA de la Condamine
81540 Sorèze
France
ZA de la Condamine
81540 Sorèze
France
Trade register
RCS de Castres 438 153 272
Authorized representative
SC L M 2 F
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with tompress.co.uk in their own words.
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