tompress.co.ukAvis

I recently placed an order and was having difficulty with the website attempting to pay via credit card. I repeatedly got an error from the site, so decided just to pay via bank transfer, the other option. I made payment immediately, but they did not acknowledge the payment. About a week later they still hadn't shipped the order so I contact them and they told me they hadn't received my payment. I emailed them a screenshot from my bank showing the transfer and they THEN said they had received payment as though nothing had happened. I love the products on this site and will order from them again, but it's frustrating that even though I followed all their instructions and included all requested information, they still tried to tell me I hadn't paid when I had.