MECATECHNIC GB- Logo - Avis

MECATECHNIC GB
Avis:

402 avis au cours des 12 derniers mois1 938 avis au total  

4,74
Très bien
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l'avis le plus positif

24 juil. 2023
 Avis validé
The despatch and delivery shipping times from Mecatechnic to my address in New Zealand was only 11 days for item. Which is excellent.. While there was a problem with being supplied a unit that was in a recall by CBE the maker of the product. I'm not sure why this wasn't picked as the recall was over 1 year ago. The Mecatechnic organisation provided an excellent communication and service to resolve the issue. This involved sending another item and arranging to have the orginal item picked up. So often when things go wrong companies are often very poor in resolving the issue. Certainly Mecatechnic stands out to be very professional.. Well done.

l'avis le plus négatif

4 sept. 2023
 Avis validé
I messaged about the item before I bought it to confirm it had all of the necessary whalebones to connect the roof interior to the car. I was told by your staff it did have these horizontal bars to install it, in your kit. It has arrived and it didn't include it. I have confirmation from your staff and an email specifically stating it does have these ribs/whalebones and they were not in my order. Not happy and nobody has contacted me back from customer service. 2 stars due to previously good correspondence, but now I doubt the honesty of the posts on this website. If it says, "includes whalebones", it doesn't.
Notre mission est de favoriser la confiance digitale. Plus d’info comment fonctionnent les avis chez Trusted Shops.

Avis pour MECATECHNIC GB

20 févr. 2024
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29 janv. 2024
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28 août 2023
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Looking for a source of VW Golf MK2 parts

I was looking for a supplier of VW car parts for Golf MK2 in Europe . The garage I use is trying to source some specific parts which it is finding particularly difficult to source . In the course of seeing your website I discovered a part I needed for my VW Golf MK2 . I ordered and paid for the part and it was delivered very quickly using TNT . The only area of concern was vat/duty on the product . Which I have queried with TNT . But otherwise was very satisfied with the way the transaction was handled and the speed of delivery to Uk address .
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18 sept. 2023
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Items arrived thanks but the currier service was TNT/FedEx which is quite possibly the worst service possible. I have incurred post import tax nearly £60.oo but amazing difficult to actually pay the fine. Tried online but to no avail. Helpline I've been on over 45 minutes. Sorry but will think twice about ordering from MECATECHNIC again
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Réponse de MECATECHNIC GB
21 sept. 2023
Hello, Thank you for your message. We apologise for any inconvenience. Unfortunately, we are completely unaware of the amounts charged by customs, which is why you are paying for your order without tax. We apologise for the lengthy customs clearance process and hope to see you again soon. Best Regards, Mecatechnic
4 mai 2023
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The items arrived and were packed nicely. The shipping took long but it was not Mecatechnics fault.
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Réponse de MECATECHNIC GB
19 mai 2023
Hello, Thank you very much for your feedback. We are pleased to know everything went well. We try our best to providing you with the most efficient transport service possible. This is why we report any anomalies in order to avoid this kind of inconvenience. We remain at your disposal, Best Regards, The Mecatechnic Team
7 juil. 2023
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Sale as expected.. just took long time to deliver, Good product.. Overall Im happy
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Réponse de MECATECHNIC GB
10 juil. 2023
Hello, Thank you for your message. Just so you know delivery time for UK is between 4 or 5 working days but it depends also on Customs too. We thank you for your order and remain at your disposal. Best Regards, Mecatechnic
31 mai 2023
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Faster but no info for delayed item

Faster than original delivery date but no info for delayed item shipment.
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1 août 2023
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clear description good price fast delivery product exactly as described
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4 mai 2023
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Package arrived before expected without warning...
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16 oct. 2023
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On time, well informed, according to promise.
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3 avr. 2023
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Very good. Fast delivery and clear website
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30 mai 2023
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Be a little quicker with delivery
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Réponse de MECATECHNIC GB
31 mai 2023
Hello, Thank you for your feedback. We are sorry the delivery was not as fast as you thought. Unfortunately, it also depends from customs too. Sorry for this inconvenience Best regards, MECATECHNIC
7 avr. 2023
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Claim process works well.
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30 mai 2023
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Good job

They did nice and fast!
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21 avr. 2023
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Fast delivery

I liked fast delivery
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28 nov. 2023
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27 nov. 2023
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3 oct. 2023
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2 oct. 2023
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13 sept. 2023
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