cookinglife.fr- Logo - Avis

cookinglife.fr
Avis:

327 avis au cours des 12 derniers mois623 avis au total  

3,78
Bien

Marque de confiance
Valide

Protection acheteur incluse

Vérifié depuis : 1 sept. 2022
La Marque de confiance indique que les sites e-commerce sont fiables.
cookinglife.fr remplit tous les Critères de qualité Trusted Shops incluant:
  • Identité vérifiée
  • Transmission de données cryptées
  • Processus de commande clair

Protection acheteur Trusted Shops

Cette entreprise offre la Protection acheteur Trusted Shops jusqu’à 2 500 €. Découvrez comment cela sécurise votre transaction.

Notre mission est de favoriser la confiance digitale. Plus d’info comment fonctionnent les avis chez Trusted Shops.

l'avis le plus positif

13 avr. 2024
 Avis validé
Gros problème du livreur, nous avons reçu l avis de livraison sans colis. Il nous a été livré par une personne totalement inconnu 3 jours après. Il n'est pas normal que le colis soit déposé chez n'importe qui !!! Cookinglife n'est pas responsable mais nous sommes méfiants pour une prochaine commande.... Cordialement

l'avis le plus négatif

29 nov. 2023
 Avis validé
Je n'ai jamais reçu mon colis car il a été endommagé par le transporteur, et malgré mes mails le service client cookinglife ne me répond pas. J'ai donc payé mes produits d'une valeur de 89, je ne les recevrais jamais, et je n'arrive pas à me faire rembourser... la situation est bloquée par le silence de cette entreprise... Pas de remboursement et 1 seul échange depuis la publication de mon avis..
Notre mission est de favoriser la confiance digitale. Plus d’info comment fonctionnent les avis chez Trusted Shops.

Avis pour cookinglife.fr

27 févr. 2024
 Avis validé
Signaler un avis
Réponse de cookinglife.fr
28 févr. 2024
Dear Sandrine, Thank you for your lovely review! We are happy to hear that you are satisfied. If you have any questions in the future, we would love to hear from you!
19 févr. 2024
 Avis validé
Signaler un avis
Réponse de cookinglife.fr
19 févr. 2024
Dear Myriam, Thank you for your beautiful 5-star review! We really appreciate it! If you have any further questions or if we can help you in any other way, we would love to hear from you.
16 févr. 2024
 Avis validé
Signaler un avis
Réponse de cookinglife.fr
16 févr. 2024
Beste Kateryna,   Hartelijk dank voor het toekennen van 5 sterren aan je recente aankoop. We hopen dat je er volop van geniet! Met vriendelijke groet, Team Cookinglife
15 févr. 2024
 Avis validé
Signaler un avis
Réponse de cookinglife.fr
15 févr. 2024
Dear Bénédicte MEGNI, Thank you for your positive review! We are happy to hear that you are satisfied with our services. Have fun baking with your new quiche moulds! Kind regards, Team Cookinglife
6 mars 2024
 Avis validé

aucune nouvelle après 1 mois de commande

J'ai passé une commande le 10-02-2024, et je n'ai aucune nouvelles quant à l'expédition de cette commande, apparemment 1 des 4 articles commandés n'était pas disponible lors de la commande alors qu'indiqué "en stock" ! C'est dommage je suis très contente de la qualité des articles déjà commandés(et reçus rapidement) quelques temps avant !
Signaler un avis
Réponse de cookinglife.fr
7 mars 2024
Dear Corinne, Thank you for your message. We are sorry to hear that you experienced problems with your order. We always try to keep our stock as up to date as possible but sometimes it can happen that something is out of stock. I have sent you an email with all the necessary information you need. Will you let us know what we can do for you via that e-mail?
29 févr. 2024
 Avis validé
Les appareils à raviolis que j'ai acheté chez eux ne m'ont pas satisfait
Signaler un avis
Réponse de cookinglife.fr
29 févr. 2024
Dear Hélène, How annoying to hear that you are not satisfied with the ravioli devices you bought from us. It is important to us that our customers are satisfied with their purchases. Your feedback is important to us and we would like to understand why you are not satisfied. Can you give us more details about what is wrong with the appliances? If there is a defect, we can look at a possible solution. We would like to receive more information, you can email this to us: info@cookinglife.nl My colleagues will resolve the problem soon. Kind regards, Team Cookinglife
16 févr. 2024
 Avis validé
Made in RPC, not mentionned when you but items… Pour quality
Signaler un avis
Réponse de cookinglife.fr
16 févr. 2024
Dear Arnau, Thank you for your message and feedback. We are very sorry to hear that you are not satisfied with your order. If you haven"t used the item yet, you can return the product. Hoping to inform you sufficiently. Kind regards, Team Cookinglife
17 févr. 2024
 Avis validé
Commande pas livree, en attente de remboursement
Signaler un avis
Réponse de cookinglife.fr
17 févr. 2024
Dear Eric, Thank you for your review. Sorry to hear that your order was not delivered. Once we receive the return we will initiate a refund as you request. We hope to be of service to you in the future! With kind regards, Team Cookinglife
6 févr. 2024
 Avis validé
Le service client est assez réactif. Problème est que les ruptures de stocks ne sont pas signalées, vous vous retrouvez à acheter un produit qu’on ne vous rembourse pas,et qu ils vont vous livrez plus tard. Si cela arrive biensur.
Signaler un avis
Réponse de cookinglife.fr
7 févr. 2024
Dear Saadet, We apologise for the inconvenience. We understand how annoying this is and are working to resolve it. I see that your order will be back in stock on 16 February, I apologise for the delay! Please feel free to contact us for further assistance or questions about your order! Kind regards, Team Cookinglife
5 févr. 2024
 Avis validé
Expédition conforme à la commande. Un article manquant a retardé cette expédition, mais cela était précisé lors de la commande. Pas de surprise donc.
Signaler un avis
Réponse de cookinglife.fr
6 févr. 2024
Dear Aldéric, Thank you very much for the review! We are delighted to hear that you are happy with our service, especially since we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and confidence in Cookinglife! We look forward to welcoming you back soon and are always here for you. Kind regards, Team Cookinglife
8 févr. 2024
 Avis validé
Le site, l'information au client, la rapidité de l'envoi du paquet; c'est exactement les objets que je voulais
Signaler un avis
Réponse de cookinglife.fr
9 févr. 2024
Dear Brigitte, How great to hear that our website, the information provided and the speed of shipping met your expectations exactly! We are delighted to hear that you are satisfied with our service, especially as we have had a difficult period. If you have a moment, we would greatly appreciate it if you would share your experience on our Trustpilot platform. Your feedback can help others make an informed choice. Here is the link to the Trustpilot review portal: https://fr-be.trustpilot.com/evaluate/cookinglife.nl Thank you again for your support and trust in us. We look forward to welcoming you back soon and are always at your service. Warm regards, Team Cookinglife
30 janv. 2024
 Avis validé

Parfait !

Produit conforme a mes attentes. Livraison effectuee dans le creneau annonce.
Signaler un avis
Réponse de cookinglife.fr
30 janv. 2024
Chère Josiane, Merci pour votre charmant commentaire ! Nous sommes heureux d'apprendre que votre article a pleinement répondu à vos attentes et que la livraison s'est déroulée sans problème. Profitez de votre nouvel achat ! Si vous avez des questions ou des commentaires, n'hésitez pas à nous contacter. Cordialement, l'équipe Cookinglife
19 janv. 2024
 Avis validé

Poêles en fonte

Très satisfaite de mon colis , les poêles sont jolies et efficaces
Signaler un avis
Réponse de cookinglife.fr
20 janv. 2024
Cher client, nous vous remercions pour votre charmant commentaire ! Nous sommes heureux d'apprendre que vous êtes satisfait de vos nouvelles poêles en fonte. Nous espérons que vos plats seront encore meilleurs ! Cordialement, l'équipe Cookinglife
11 févr. 2024
 Avis validé
Produit parfait Par contre le colis a été déposé devant ma porte
Signaler un avis
Réponse de cookinglife.fr
12 févr. 2024
Dear chikh, Thank you so much for the rave review! We are delighted to hear that you are happy with our service, especially as we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
4 févr. 2024
 Avis validé
Super. Bien emballé. Dans les temps. Entreprise fiable 👍
Signaler un avis
Réponse de cookinglife.fr
5 févr. 2024
Dear, Thank you very much for the rave review! We are delighted to hear that you are satisfied with our service, especially since we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you. Kind regards, Team Cookinglife
6 févr. 2024
 Avis validé
La description des produits est claire et complète
Signaler un avis
Réponse de cookinglife.fr
6 févr. 2024
Dear Estelle, Thank you very much for the review! We are delighted to hear that you are happy with our service, especially since we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and confidence in Cookinglife! We look forward to welcoming you back soon and are always here for you. Kind regards, Team Cookinglife
11 févr. 2024
 Avis validé
Envoie rapide Livraison mondial relay
Signaler un avis
Réponse de cookinglife.fr
11 févr. 2024
Dear, Thank you very much for the rave review! We are delighted to hear that you are satisfied with our service, especially since we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
23 janv. 2024
 Avis validé
La rapidité
Signaler un avis
Réponse de cookinglife.fr
23 janv. 2024
Chère Marie, Nous vous remercions pour votre commentaire ! Nous sommes heureux d'apprendre que vous êtes satisfaite de la rapidité de notre service. Si vous avez d'autres commentaires ou questions, n'hésitez pas à nous en faire part ! Cordialement, l'équipe Cookinglife
9 févr. 2024
 Avis validé
Signaler un avis
Réponse de cookinglife.fr
9 févr. 2024
Dear Aleth, How good to hear that you are so satisfied with our service! We really appreciate it, especially as we have been going through a challenging period recently. If you have a moment, we would love it if you would also share your experience on our Trustpilot platform. Your feedback can help others choose the right products and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://fr-be.trustpilot.com/evaluate/cookinglife.nl We understand that your schedule is full, so we want to say an extra thank you for your support on multiple platforms. It means an awful lot to us. Thank you again for your trust in us. We look forward to welcoming you back soon and are always at your service. Kind regards, Team Cookinglife
6 févr. 2024
 Avis validé
Signaler un avis
Réponse de cookinglife.fr
7 févr. 2024
Dear Cyril, Thank you very much for the rave review ! We are delighted to hear that you are satisfied with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://fr-be.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you. Kind regards, Team Cookinglife