cookinglife.fr

Avis:

Dear Sandrine, Thank you for your review and how nice to hear that the products were to your liking. However, we are sorry to hear that you had a less pleasant experience with our customer service and delivery. This is definitely not the standard we strive for. I see you emailed us on Friday. Our customer service aims to provide a response within 4 working days, in addition we are unfortunately not open on weekends. For this reason, your email did not reach us in time. My apologies for the inconvenience! If you still need help with your order or have other questions, we are ready to help you. Our apologies again for the inconvenience, and we hope we can serve you better in the future. Kind regards, Team Cookinglife

Dear Brian, Thank you for sharing your experience. How nice to hear that the second delivery went well. We apologise for the inconvenience with the first delivery, but fortunately you were able to re-order the same product at the same price. Glad that the second delivery was completely fine. We hope to welcome you again at Cookinglife in the future! Kind regards, Team Cookinglife

Dear Katia, Thank you for your lovely review! How nice to hear that you are so satisfied with your knife, even after such a long time. Have fun still using it! Kind regards, Team Cookinglife

Dear Marie, Thank you for your feedback on the Alessi place settings! It sounds like the size of the spoons was not quite as expected. Sometimes the designations can indeed be a bit confusing. If you are looking for larger spoons for desserts, we may have other options that better meet your expectations. Should you wish to return the current set and check out another set, you can arrange this through our returns portal: https://cookinglife.returnless.com/ or please contact us directly. If you need help finding the perfect dessert spoons, or if you have any other questions, don"t hesitate to let us know! Kind regards, Team Cookinglife

Dear Julie, Thank you for your positive feedback! Great to hear that your order arrived quickly and in good condition. We are always here for you! Kind regards, Team Cookinglife

Dear Florentin, Thank you for your positive review and feedback on delivery! We appreciate you taking the time to share this with us. We are always striving to improve our service and will definitely consider your suggestion of suggesting a specific delivery day and contacting you when the delivery person arrives. If you have any further questions or need more information, we are always ready to help! Kind regards, Team Cookinglife

Dear Grégory, How nice to hear that your order was delivered so quickly and that you are happy with the wood chunks!  Thanks for your positive feedback, and we hope to see you at Cookinglife again soon! Kind regards, Team Cookinglife

Merci pour votre charmant commentaire ! Profitez de votre achat. Si vous avez d"autres questions, n"hésitez pas à nous contacter.

Dear Francois, How great to hear that you are so satisfied with our prompt and impeccable service! Glad the package arrived in perfect condition.  Thanks for your positive feedback, and we hope to see you at Cookinglife again soon! Kind regards, Team Cookinglife

Dear Emile, Thank you for your 4-star review! We are glad that the delivery was on time and that everything arrived in good condition.  We hope to see you back again soon! Kind regards, Team Cookinglife

Dear Christele, Thank you for your feedback! Great to hear that you like the products. We take your comment about the packaging material seriously and will discuss this internally to see how we can improve it. If there is anything else we can help you with, please feel free to let us know! Kind regards, Team Cookinglife

Dear Yann, Thank you for your fantastic review! Great to hear that you can recommend us so much. We do our best to always respond quickly and keep our customers happy.  Hopefully we"ll see you at Cookinglife again soon! Kind regards, Team Cookinglife

Dear Fabienne, Thank you for your lovely review! If you have any further questions, we"d love to hear from you. Enjoy your purchase! Kind regards, Team Cookinglife

Dear Annick, Thank you for your 5-star review! Great to hear that the product is of high quality and was delivered on time.  We really appreciate your feedback! Kind regards, Team Cookinglife

Dear Patricia, Thank you for your positive feedback! Glad the item met your expectations and was of good quality. " We hope to see you at Cookinglife again soon! Kind regards, Team Cookinglife

Dear Christiane, Thank you for your lovely review!  Enjoy your purchase. Kind regards, Team Cookinglife

Cher Eric, Merci pour votre commentaire ! Nous sommes heureux que vous soyez satisfait du produit et de la rapidité de notre service. Nous nous réjouissons de vous revoir bientôt chez Cookinglife ! 😊📦 Bien à vous, L"équipe Cookinglife

Dear Sandra, Thank you for your review! Great to hear that the pan has already burned in. If you have any more questions or need advice on using your pan, feel free to let us know.  We hope to see you again in the future! Kind regards, Team Cookinglife

Dear Michel, Thank you for your lovely review! Enjoy your product. Kind regards, Team Cookinglife

Dear Jennifer Vincent, Thank you for your 5-star review! We"re thrilled to hear that everything was perfect. If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again soon! Best regards, Cookinglife Team