swimessentials.com/fr

Avis:

Hi Emilie, Thank you for your review! We're so happy to hear that you're enjoying our products. Thank you for your support, and we hope you continue to have lots of fun with your Swim Essentials items! ☀️ Kind regards, Isa Swim Essentials

Hi Valerie, We're truly sorry to hear that your order took longer than expected and that you did not receive an update about the delay. We completely understand that this is disappointing, and we sincerely apologize for the inconvenience 💛 In the meantime, we have contacted you directly and offered a suitable solution. We always want our customers to be happy with both our products and service, so we hope we were able to resolve this for you in a good way. Should you need any further assistance, please feel free to reach out. Kind regards, Isa Swim Essentials

Hi Deborah, Thank you for your review! 😊 We're delighted to hear that everything was perfect. We hope you enjoy your Swim Essentials products and have lots of fun with them! Kind regards, Isa Swim Essentials

Hi Caroline, Thank you for your review. We are very sorry to hear that the pool arrived with a puncture and started deflating immediately. We completely understand how disappointing this must have been, especially when you were looking forward to using it. This is certainly not the quality we strive to provide, and we sincerely apologize for the inconvenience. We have already been in contact with you and have offered a suitable solution. We hope to resolve this for you as quickly as possible so that you can still enjoy your purchase without any further issues. Kind regards, Isa Swim Essentials

Hi Celia, Thank you for your review! 😊 We're happy to hear that your order arrived quickly. Enjoy your Swim Essentials products! ☀️ Kind regards, Isa Swim Essentials

Hi Liza, We're very sorry to hear that you experienced such a long wait for your order and that you did not receive the updates you expected. We completely understand how frustrating this must have been, and we sincerely apologize for the inconvenience 💛 In the meantime, we have contacted you directly regarding the delivery of your order and provided an update on the situation. We always do our best to keep our customers informed and to resolve any issues as quickly as possible. We hope your order will reach you very soon and that you'll be able to enjoy your Swim Essentials products. Kind regards, Isa Swim Essentials

Hi Marine, Thank you for your review. We are very sorry to hear that you have not received any update about your order for 10 days. We completely understand how frustrating this must be. Unfortunately, the delivery has taken longer than expected, and we sincerely apologize for the inconvenience. The pallet is now on its way and will be delivered as soon as possible. Thank you for your patience and understanding. We hope your order arrives very soon. Kind regards, Isa Swim Essentials

Hi Valerie, Thank you for your wonderful review! 😊 We're so happy to hear that you're pleased with your order. Have lots of fun with your Swim Essentials products! ☀️ Kind regards, Isa Swim Essentials

Hi Caroline, Thank you for your review. We are very sorry to hear about your experience. We completely understand how disappointing and frustrating it must have been, especially with your daughter's birthday approaching. Unfortunately, it appears that DPD lost the original package during transit. As soon as we became aware of the issue, we contacted you directly and arranged a replacement shipment, which has since been sent out. Again, our sincere apologies for the inconvenience caused. We hope the new package reaches you quickly and that your daughter can still enjoy the products. Kind regards, Isa Swim Essentials

Hi Soundous, We're very sorry to hear that you had to wait so long for your order without receiving any updates. We completely understand how frustrating that must have been, and we sincerely apologize for the inconvenience 💛 We have since reached out to you directly and offered a solution. We always do our very best to ensure our customers have a positive experience, so we hope we've been able to help and resolve the situation for you. If there is anything else we can do for you, please don't hesitate to let us know. Kind regards, Isa Swim Essentials

Hi Laurie, We're very sorry to hear that you had not received any updates regarding your order. We understand how disappointing that can be, and we apologize for the inconvenience 💛 In the meantime, your order has been packed and is now ready to be shipped. You should receive further updates soon so you can track your delivery. Thank you for your patience, and we hope you'll be enjoying your Swim Essentials products very soon! Kind regards, Isa Swim Essentials